Customer service

You can reach us online or by phone, when it best suits you. Our customer service is happy to assist you in English as well as in Finnish.

Contact us

You can contact us with any matter related to our electricity distribution services by filling the form below. We will get back to as soon as possible after we receive the form.

You can also contact our customer service by phone or report a fault in our network at any hour.

Customer service is open on mon-fri 8-18

0800 90444

Calls from abroad

+358 20 690 756

Report a fault 24h

0800 90444
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Helmi service portal

Check your current contracts, invoices and power consumption in Helmi.  In Helmi, you can also change your current contact details.

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